Summit Technical Support Analyst/Summit Release Manager

  • 07 December
  • Singapore
  • CDI
CA CIB Singapour
In a challenging and multicultural environment, the candidate will mainly provide technical expertise in Summit and its related release management services.
In coordination with the Summit Architecture team in CACIB Head-Office, there will be also strong involvement in the architecture streams (standard definition/upgrade, obsolescence management,.etc.)

Main responsibilities:
Provide technical expertise in Summit application
Ensure release management process (packaging, compilation, merge, etc)
Ensure the deployment of the release in non-production environments
Coordinate the deployment in production of a new application release
Provide level 3 application support (technical and functional) on Summit Application for:
- Requests management (users and others IT teams)
- Operations management
- Application monitoring
- Incident Management
- Problem Management
- Continuous Improvement and Quality Control
Maintain knowledge database

The Technical Support Analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

The activity provided will have to comply with the CA-CIB Policy.

Candidates should have 6+ years experience in Summit Application in a large organization.

- Bachelor/Master's degree or its equivalent