Service Delivery Professionals

  • 13 July
  • England - Cheshire East
  • CDI
Radbroke. Barclays Technology Campus. A truly digital business. Based in Knutsford, Cheshire, Radbroke is a vital strategic centre and one of the largest for information security in the UK. Here, 3500 of the best minds in the business conceive, design and develop the innovative technology solutions that protect our customers and lead the world in digital banking. It's where the best talent in the world can build careers full of scope, variety and reward, by creating the technical solutions that meet today's demands, answer tomorrow's questions and redefine the future of finance.

At Barclays we are looking to build out our Service Delivery team to support in driving innovative technologies at Radbroke. While at Barclays you will be responsible for supporting and building the business process to maintain customer satisfaction within Barclays.

If you are focused on business process, change, control, configuration incident management, performance, delivery, service or support we have a role at Radbroke for you.

Your role

* Managing the requests under a Change process - reviewing change requests, approving changes and managing changes across a portfolio or project environment.
* Understanding the Change within the delivery lifecycle - from project initiation through completion. How changes will need to be made throughout its life cycle.
* Maintaining and building Stakeholder management relationships to ensure all teams involved in change process'.
* Understands Change processes - is able to ensure that proposed changes are interpreted in terms of their potential effect on project timescales, costs, benefits, quality and resources.
* Understands legal compliance and ITIL
* Manage the impacts of change on cost estimates, activity sequences, schedule dates, resource requirements, and analysis of risk response

Essential Skills

* Develop and manage relationships with key stakeholders to design strategic data and analytical roadmaps for their business area
* Agitate the business around the 'art of the possible' from a data and analytics perspective - creating demand in areas where there is potential big value.
* Evidence of attention to detail
* Lead your team to deliver multiple complex cross-functional projects

Barclays can offer you an opportunity to maintain and build on leading-edge personal and professional development with regular and focused activities including, conferences, courses and personal coaching.

Being an employee at Barclays and working on site at Radbroke you will be part of the history which brought their customers the first contactless credit card to the UK 2007 and Pingit in 2012 (the first peer to peer mobile application).

About Us

Barclays moves, lends, invests and protects money for customers and clients worldwide. With over 300 years of history and expertise in banking, we operate in over 50 countries and employ over 140,000 people. We provide corporate banking solutions to businesses and to large local companies, financial institutions and multinationals in non-UK markets. We look for talented, tenacious individuals who are hungry to progress and eager to grow their knowledge.

Your Application

To be considered for this role, click on the apply button now.

Barclays Values & Diversity

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.