German speaking IT Project Manager (CRM Implementation, Microsoft Dynamics)

  • 10 August
  • Kanton Zürich
  • Interim
On behalf of our client, a leading financial institution in Zurich, Swisslinx is seeking a highly motivated IT Project Manager for a contract position of 10 months with a possibility of extension.

Your Mission:

? You will participate in the implementation of a new Client Lifecycle Management system in order to replace the existing CRM
? You will manage the Feasibility and Execution Phase
? You will organise the roll-out solution
? Ensure the project is on time, manage the budget and the quality of the delivery
? Manage the kick-off and other meetings
? Manage the staff and project resources (internal/external staff, third parties, implementation partners)
? Involve and inform stakeholders
? Cooperate with the IT partners, prepare requirement list, solution blueprint, work breakdown structure, risk register, stakeholder map)
? Manage the execution of the implementation
? Following the implementation manage the technical and functional roll-out to the user base in cooperation with the business team
? Manage project risks

Your Background:

? 7+ years of professional experience as an IT Project Manager within the financial industry
? Ideally experience with Microsoft Dynamics or other CRM (Customer Service Management) systems
? Project Management certification (PMI, IPMA, Scrum or equivalent)
? Solid professional experience in change management (organisational change)
? Excellent stakeholder management
? Experience with the implementation of CRM (Customer Service Management) systems
? High degree of familiarity with projects in a complex context
? Professional experience with agile methodologies
? Excellent communication, coordination and presentation skills
? Experience with complex high pressure environments
? Fluent written and spoken German and English

Are you a IT Project Manager looking for a highly-responsible role within an international environment? Then we look forward to receiving a copy of your CV and references.